Hair bows will be shipped within 2 - 5 days of order via USPS First Class Mail with a delivery confirmation number.
Dresses and Rompers will be shipped within 7 -10 days of order via USPS Priority Mail with a delivery confirmation number.
All items will be shipped within 3 -10 days of order via USPS.
For orders outside of the US, delivery confirmation will only track the package while it's still in the US. Once it leaves the country it can no longer be tracked. Usual transit time is 7-14 days, but depending on the distance and Customs practices, packages can be substantially delayed up to 4 weeks to arrive. Any lost packages or orders will not be refunded.
We accept unworn / unwashed items with original tags for refund or store credit within 7 days of when your package was delivered. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Hair bows are unavailable for refund / exchange.
All sale items are final sale.
To complete your return, please email us at firstname.lastname@example.org. Please do not send your purchase without being noticed via email us first.
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Sale items cannot be refunded.